Find the root cause of your problem with Microsoft tools

MS has been making attempts at "problem resolution software" from time to time.

1. Network Monitor 3 - Tool to allow capturing and protocol analysis of network traffic. Think Ethereal, but standardized.
   

2. Desktop Heap Monitor - attach to any running app and dump its heap - or clear it.
   

3. User Mode Process Dumper - dumps any running Win32 processes memory image (including system processes such as csrss.exe, winlogon.exe, services.exe, etc) on the fly, without attaching a debugger, or terminating target processes. Generated dump file can be analyzed or debugged by using the standard debugging tools.
   The userdump generates dump file by several triggers:

• Dump by specifying PID or process name from command line
• Dump automatically when process being monitored caused exceptions
• Dump automatically when process being monitored exited
• Dump by pressing hot key sequence

Dumps can be analyzed by a standard debugger.